The Support Centre

The A&L Support TeamOur support contract covers telephone support, modem support, periodic updates done by A&L, as well as changes made by the Ministry of Health and general "how to" questions. 

You can also contact us through e-mail and our newsletter keeps you up-to-date on new technology and new ways to increase office efficiency. You are also entitled to preferred rates on A&L courses, seminars and materials. For quick answers to common questions please visit our "Questions & Answers" page.


Hours of Service

9 a.m. - 5 p.m. Monday to Friday (statutory holidays excluded), Eastern Standard Time

** Extended service is available upon request **

Our service centres are across Ontario, Canada
Head Office
 175 West Beaver Creek Rd. Suite #6
Richmond Hill, Ontario
L4B 3M1
(800) ANL-MSYS (265-6797)
(416) 477-2669
(905) 886-8066
Fax: (905) 886-6617
e-mail: solution@anl.com
www.anl.com

We have representatives in Ottawa, Timmis and the Windsor to service your needs. However, if you have any questions or concerns, please call our main office directly for service and support.

October 2010 Schedule of Benefits Information. Changes to the Schedule of Benefits for Physician Services. Contact our A&L Support Team for more information.  Read More

For A&L HERO* update information - click here

For A&L Medical Billing Systems update information - click here